Account & data deletion

This page explains how to delete your Operify AI account and the personal data associated with it. Operify AI is operated by Codedevza AI Ltd (Company No. 16485057, registered in England and Wales).

Operify AI is workplace software provided through your employer or the organisation you work with ("your Organisation"). Your Organisation controls most of the work records in the Service, which affects what can be deleted and by whom. See Section 3.

1. How to request deletion

You can request deletion of your account and data in any of these ways.

Option A: in the app (recommended)

1. Open the App and sign in.
2. Go to the Profile tab.
3. Tap Delete account.
4. Review the on-screen summary of what will be deleted and what may be retained, then tap Delete account again to confirm.
5. Your access is removed immediately and the App submits your deletion request to us. You will receive confirmation by message or email once the deletion has been completed.

Tapping Delete account in the App initiates the request; the deletion itself is then carried out by us (in coordination with your Organisation) as described below.

Option B: by email

Send a request to hello@operifyai.co.uk from a means we can verify (ideally including the email address your account is registered with), using the subject line "Account deletion request".

Option C: through your Organisation

Ask your manager or your Organisation's Operify administrator to remove your account. They can action this directly.

We will acknowledge your request promptly and complete it within 30 days (or sooner where the law requires), unless we need to verify your identity or the request is complex, in which case we will keep you informed.

2. What is deleted

When your account is deleted:

• your account credentials and sign-in identifiers (including your email address's link to the account) are removed;
• your profile information is removed or unlinked;
• device-side data is removed when you sign out or uninstall the App;
• personal data that no longer needs to be retained (see Section 3) is deleted or irreversibly anonymised.

3. What may be kept, and why

Some records may be retained after account deletion:

• Workplace records controlled by your Organisation. Records created in the course of your work (for example, attendance and time records, safety, incident, inspection, or compliance entries) are controlled by your Organisation, which may have legal obligations to retain them (for example, under health-and-safety or employment law). Where retained, such records are kept under your Organisation's control and policies; where feasible they are unlinked or anonymised. For deletion of these records, contact your Organisation, which is the data controller.
• Records we must keep by law, or that are needed for the establishment, exercise, or defence of legal claims.
• Aggregated or anonymised data that no longer identifies you.
• Residual copies in secure backups, which are deleted on the backups' normal expiry cycle.

4. Notes

• Deleting your account does not end any employment or contractual relationship with your Organisation. It only removes your access to and personal data in Operify AI.
• If your account was deactivated by your Organisation but you also want your personal data deleted, you can still email us as described above.
• More detail about how we handle personal data, and your data-protection rights, is in our Privacy Policy.