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The industry still runs on WhatsApp and spreadsheets.
A bid model three people have edited and nobody has tested. A group chat for cover. A folder of RAMS nobody opens. It works, right up until a contract goes wrong, an auditor arrives, or the person who built the spreadsheet leaves.
The cost of the status quo
What it is actually costing you.
- One broken formula prices three years of work wrong
- No proof of delivery when a client challenges the service
- No idea a contract is losing money until month end
- The auditor asks for the signed RAMS and the hunt begins
- Cover arranged at 5:47am in a group chat, with no record of who agreed to what
- An operative working on an expired certificate, and nobody knows
Before you decide it is fine, calculate it.
Undelivered hours are the quietest and most expensive of these. Enter your numbers and see what they are worth across a year.